Blog - General Devices

The Missing Link in Hospital Communication – A Coordinator’s Perspective

Written by General Devices | Apr 16, 2025 1:00:00 PM

In a hospital setting, seamless communication isn’t just about efficiency—it’s about patient safety and better outcomes. As a hospital coordinator, your job is to ensure that EMS, emergency teams, specialists, labs, and support staff are always aligned, especially when seconds matter.

The Communication Gap in Hospital Coordination

Without a secure communication platform, coordinating patient arrivals can be a challenge. Relying on phone calls, pagers, and scattered documentation can often lead to:

    • Missed alerts/notifications and delayed treatment decisions
    • Overwhelmed ED staff struggling to prepare for incoming cases
    • A lack of visibility into real-time patient status
    • No efficient recording of communications and alerts to team memb

When EMS teams are en route with a critical patient, there can be limited insight into their condition—until they physically arrive. This creates bottlenecks, rushed decisions, and increased stress for ED teams.

How e-Bridge Transforms Hospital Communication

With e-Bridge, internal hospital communications become seamless:
Real-time notifications: Instant updates from EMS let specialty care teams prepare for incoming patients.
Live data sharing: Vitals, images, videos, EKGs, and case details are shared before arrival and between various teams at the click of a button.
Custom workflows: Tailored alerts, case clock, patient assessment calculators, and forms ensure the right teams have the right information, at the right time. 

With e-Bridge, EMS can send a stroke alert before arriving along with important patient details, NIH stroke scale, and videos of symptoms to our neurology team already on standby. Instead of reacting, we are proactively coordinating patient care.

Better Coordination, Better Outcomes. With e-Bridge teams can expect:
🚀 Faster treatment times for time-sensitive conditions
🚀 Reduced miscommunication between departments
🚀 More efficient patient handoffs

Healthcare shouldn’t be slowed down by outdated communication. With e-Bridge, you can unlock a new level of efficiency and collaboration.

Discover how e-Bridge can optimize your hospital coordination today.

About GD [General Devices] 

GD is a 40-year-old medical technology company that specializes in mobile telemedicine and telehealth that enables simply smarter patient care by empowering hospitals, EMS, mobile integrated healthcare, community paramedicine, and public safety responders with the most comprehensive, highly configurable, and affordable medical team communications solutions.  Learn more at general-devices.com