Telemedicine Story: Reaching Your Team at the Push of a Button

Henry Ford Hospital in West Bloomfield, Illinois is a 191-bed facility that boasts all private rooms. They are renowned for children’s and women’s healthcare, neurosciences, and orthopedic and wellness therapies. In addition to comprehensive patient care, the hospital offers health and nutrition classes in their auditorium and grows organic produce for patients, staff and the local community. As one might imagine, managing all of this smoothly requires a very large staff, and smoothly managing that very large staff requires reliable technology.

Facilities as multi-faceted and, well, just plain busy as Henry Ford don’t have time to waste looking for staff contact information, crafting emails or, even worse, pulling out cellphones to send individual text messages. The days of scrambling to reach staff are over for this hospital. With GD e-Bridge, they have a system that uses SMS alerts to make mass-notification as easy as the push of a button.

With a few clicks, the entire nursing staff receives this notification:

“Need coverage for call in tonight ER 7p-7a. Call CC if you can help. Thanks!”

ER suddenly a bit overwhelmed? The hospital sends out the call for extra help quickly and clearly.

“Midshift RN’s, if you want to come in early, anytime. This will be OT you will not be likely to leave early.”

Of course, while it was developed for emergencies, GD e-Bridge isn’t all work and no play. The hospital is able to use the mass-notification function to do more than search for staff in a pinch- for example:

“Good evening, West Bloomfield FD is playing Waterford FD in a charity basketball game to benefit the Great Lakes Burn Camp. The game is this Saturday, Feb. 9^th, at Waterford Mott High School. Doors open @ 10am, 3 point contest begins at 11am with the game following at noon. Thanks, Josh/Dr. Rockoff and West Bloomfield FD.”

Just imagine that- no paper flyers cluttering up the nurses’ station! No time spent crafting emails that may go unseen. Just a quick, clear message with all the necessary info to give a very dedicated staff a much-needed break.

Henry Ford in West Bloomfield, IL is a comprehensive, patient-focused, community-minded hospital. They serve as a vital resource to staff, patients, and local outreach programs. They use GD e-Bridge to ensure they remain a reliable, dependable member of their community.

About GD (General Devices)
GD enables smarter patient care by empowering hospitals, EMS, community healthcare and public safety with the most comprehensive, interactive, configurable, affordable, and integrated FDA listed medical communication and mobile telemedicine solutions. The benefits of which are enhanced workflows, minimized risk, reduced costs and improved patient outcomes. Learn more at www.general-devices.com.