--- title: Quality Care Coordination in Rural America with GD e-Bridge description: Here’s what a few users had to say about their experience with e-Bridge, a telehealth solution that connects large healthcare teams. --- - [FIND YOUR REGIONAL MANAGER](https://general-devices.com/find-your-rep/) - [CONTACT](https://general-devices.com/contact-us/) - [SUPPORT](https://general-devices.com/technical-support/) - [201-313-7075](tel:201-313-7075) [![GD Main Logo - Dark Blue](https://blog.general-devices.com/hubfs/GD%20Main%20Logo%20-%20Dark%20Blue.png)](https://general-devices.com/) - [EMS](https://general-devices.com/ems/) - [HOSPITALS](https://general-devices.com/healthcare-facilities/) - [STATE & REGIONS](https://general-devices.com/state-regions/) - [ABOUT US](https://general-devices.com/about-us/) - [Products](https://general-devices.com/gd-solution-suite/) - [e-Bridge Communication Platform](https://general-devices.com/e-bridge/) - [CAREpoint ED Workstation](https://general-devices.com/carepoint/) - [D-Scribe X Intelligence Hub](https://general-devices.com/d-scribex/) - [Customer Success](https://general-devices.com/customer-success/) - [Technical Support](https://general-devices.com/technical-support/) - [Contact Us](https://general-devices.com/contact-us/) - [Team](https://general-devices.com/about-us/#team) - [RESOURCES](https://general-devices.com/resources/) - [Schedule a Demo​](https://general-devices.com/schedule-a-demo/) - [News](https://general-devices.com/resources/news/) - [Blogs](https://general-devices.com/resources/blogs/) - [Case Studies](https://general-devices.com/resources/case-studies/) - [eBooks](https://general-devices.com/resources/ebooks/) - [Videos](https://general-devices.com/video-resources/) - [FIND YOUR REGIONAL MANAGER](https://general-devices.com/find-your-rep/) - [CONTACT](https://general-devices.com/contact-us/) - [SUPPORT](https://general-devices.com/technical-support/) [![call](https://blog.general-devices.com/hubfs/raw_assets/public/General_Devices_2024/images/call_now.png)](tel:201-313-7075) Search for: [SCHEDULE A DEMO](https://general-devices.com/schedule-a-demo/) - [EMS](https://general-devices.com/ems/) - [HOSPITALS](https://general-devices.com/healthcare-facilities/) - [STATE & REGIONS](https://general-devices.com/state-regions/) - [ABOUT US](https://general-devices.com/about-us/) - [Products](https://general-devices.com/gd-solution-suite/) - [e-Bridge Communication Platform](https://general-devices.com/e-bridge/) - [CAREpoint ED Workstation](https://general-devices.com/carepoint/) - [D-Scribe X Intelligence Hub](https://general-devices.com/d-scribex/) - [Customer Success](https://general-devices.com/customer-success/) - [Technical Support](https://general-devices.com/technical-support/) - [Contact Us](https://general-devices.com/contact-us/) - [Team](https://general-devices.com/about-us/#team) - [RESOURCES](https://general-devices.com/resources/) - [Schedule a Demo​](https://general-devices.com/schedule-a-demo/) - [News](https://general-devices.com/resources/news/) - [Blogs](https://general-devices.com/resources/blogs/) - [Case Studies](https://general-devices.com/resources/case-studies/) - [eBooks](https://general-devices.com/resources/ebooks/) - [Videos](https://general-devices.com/video-resources/) - [FIND YOUR REGIONAL MANAGER](https://general-devices.com/find-your-rep/) - [CONTACT](https://general-devices.com/contact-us/) - [SUPPORT](https://general-devices.com/technical-support/) # Quality Care Coordination in Rural America with GD e-Bridge Published by [General Devices](https://blog.general-devices.com/author/general-devices) on Oct 27, 2020, 8:00:00 PM #### **EMS Director, Fire Chief & Emergency Management Coordinator on their experiences with GD e-Bridge**   GD e-Bridge is a telehealth solution that connects large healthcare teams, both rural and urban. This easy-to-use mobile app enables live, HIPPA-secure communications between and among EMS and hospitals through the sharing of pictures, audio, video and live streaming. Users are able to tailor the e-Bridge’s interface, alerts, buttons, authorized participants, workflow and more, allowing hospital teams to create the best protocols for their individual needs—and save more lives.   Here’s what a few users had to say about their experience with e-Bridge and GD, particularly in rural areas. ### **Ken Smith, Emergency Management Coordinator, HCA Chippenham Medical Center** Ken Smith, Emergency Management Coordinator at HCA Chippenham Medical Center in Richmond, Virginia, describes how GD e-Bridge helps EMS and critical care access hospitals in rural areas improve communication and operational effectiveness. The real-time communication that e-Bridge facilitates between EMS and hospital teams has helped decreased the amount of false STEMI being called in, as hospital teams are getting information early on from EMS.   ### **Richard Lewis, EMS Director, George E. Weems Memorial Hospital and Franklin County EMS ** Richard Lewis, EMS Director at George E. Weems Memorial Hospital and Franklin County EMS in Franklin County, Florida, looks for three things when choosing a telehealth solution for his team: whether the software is HIPPA compliant, whether it’s user-friendly for EMS and hospitals, and the quality of customer support. In e-Bridge he found something he could customize to fit all of these requirements and more.   ### **David Motes, Acting Fire Chief, Clay County Fire Department ** According to David Motes, Acting Fire Chief of the Clay County Fire Department in Clay County, Florida, GD e-Bridge is that rare affordable, easy-to-use patient care reporting device that allows Fire EMS to take a quick exam video on the scene, send it to the hospital, determine whether a consult is necessary and ensure that physicians are prepared for the patient’s arrival. This is particularly valuable when a patient is in a rural area and it might take some time to get to the hospital.   ## Let’s Talk About The Value We Can Provide To You #### [Get a Free Telehealth Consultation](https://general-devices.com/contact-us/) Tags: [Blog](https://blog.general-devices.com/tag/blog), [First Responders](https://blog.general-devices.com/tag/first-responders), [Hospitals](https://blog.general-devices.com/tag/hospitals), [Rural Healthcare](https://blog.general-devices.com/tag/rural-healthcare), [GD](https://blog.general-devices.com/tag/gd), [General Devices](https://blog.general-devices.com/tag/general-devices), [HealthTech](https://blog.general-devices.com/tag/healthtech), [Health Technology](https://blog.general-devices.com/tag/health-technology), [Healthcare Software](https://blog.general-devices.com/tag/healthcare-software) [Back to Blog](https://blog.general-devices.com) ## Related Articles ## [5 ways Telehealth Solutions can help during the COVID-19 pandemic](https://blog.general-devices.com/telehealth-for-covid-19) 5 ways Telehealth Solutions can help during the COVID-19 pandemic In hospitals across the... [Read More](https://blog.general-devices.com/telehealth-for-covid-19) ## [Telehealth Trends to Watch in 2020](https://blog.general-devices.com/telehealth-trends-to-watch-in-2020) Telehealth has been introduced as this new, disruptive trend that is blazing through... [Read More](https://blog.general-devices.com/telehealth-trends-to-watch-in-2020) ## [An Update On the CMS Stance on Telehealth](https://blog.general-devices.com/an-update-on-the-cms-stance-on-telehealth) A new informational packet was released, by CMS, on their stance regarding telehealth and... 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