Blog - General Devices

New eBook Unveiling the Impact of Superior Customer Support in HealthTech

Written by General Devices | Feb 11, 2025 2:00:00 PM

Ridgefield, NJ - February 11, 2025: 

General Devices (GD), a leader in healthcare communication solutions, has released a new eBook showcasing the critical role of superior customer support in HealthTech. Titled Your Trusted HealthTech Partner: Unmatched Support and Service, the eBook highlights how GD’s industry expertise, responsive innovation, and commitment to customer success differentiate it in the market.

For over 45 years, GD has been at the forefront of healthcare communication technology, providing solutions that improve efficiency and patient outcomes. The new eBook details how GD’s approach to service and support has become a cornerstone of its success, ensuring that healthcare teams receive real-time assistance and long-term strategic guidance.

Key Highlights from the eBook:

  • What Sets GD Apart as a HealthTech Partner
  • Real-World Success Stories
  • Customer Success vs. Technical Support: What's the Difference?  

“At GD, we believe that innovative technology alone isn’t enough—healthcare teams need reliable support to maximize its impact,” said Andrew Poer, Customer Success Manager at General Devices. "This eBook reflects our commitment to being there for our customers, whether they need quick troubleshooting or long-term guidance to optimize the communication involved in delivering efficient patient care."

Download the full eBook here. 

Connect with the regional manager in your area to learn more about GD’s trusted innovations. 

About GD [General Devices]

GD is a Healthtech company specializing in communication solutions that help EMS and hospitals deliver simply seamless patient care. Powered by responsive innovation, GD’s user-friendly solutions facilitate rapid, secure, voice, telehealth and data sharing communications across care teams to help save time, money and lives. Backed by a 40+ year history and thousands of implementations, GD is an experienced industry leader. Visit https://general-devices.com/ to learn more.

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