The Benefits of One Communication Solution Suite for Healthcare Teams

With emergency prehospital communication, it’s critical for EMS and hospitals to be able to easily share information within and across teams. Moreover, with automatic storage of all communication data shared between teams, case reviews are simplified for quality assurance and legal review.. In order to ensure every patient receives the right care, at the right place, and at the right time, team communication needs to be simple, standardized, and built to be shared across care teams, which is what the GD Solution Suite offers.

Simplicity and Standardization

Adopting a single, integrated emergency communication solution lends simplicity and standardization to the process of communicating and collaborating in critical care scenarios. From secure messaging and image sharing to radio and phone recording, the GD Solution Suite enables swift and informed responses that enhance team communication and decision-making. The GD Solution Suite is also designed to streamline workflows and standardize care, integrating seamlessly with diverse hospital systems and devices, and allowing EMS and hospital teams to save precious time in critical situations.

Enhanced communication across care teams

All prehospital and hospital care teams, from EMS to the ED to physicians, surgeons, and those who work in the lab benefit from the enhanced communication that a unified solution provides. From early activation and notification of acute care cases, instant sharing of patient details, consolidation of all phone and radio calls, and notification of teams across the hospital, the GD Solution Suite eliminates communication gaps among all healthcare teams. Here’s how:

12-lead management:

Within the GD Solution Suite, all prehospital communication is kept in one place, including unified 12-lead management. Interoperability and integration capabilities from any 12-leads monitor can be accessed onsite and remotely to minimize communication breakdowns, risk to patients and costs.

Case clock:

e-Bridge allows teams to see the case clock of each open case in order to keep track of important metrics and time-sensitive needs. Working together with D-Scribe X reporting, these metrics are logged and can be built into a report for improvement measures, legal and quality review.

Acute care workflows:

Acute care workflows are streamlined and standardized with a unified communication solution. The GD Solution Suite offers configurable acute care workflows that allow hospital teams to dramatically reduce time to treatment for patients as they make decisions informed by incoming patient details shared by EMS. Forms, workflows, alerts and notifications are all easily customizable, enabling healthcare teams to easily adapt to changing circumstances at any time and ensure the solution fits their processes and communication needs for each case. 

Team chats:

With a unified emergency communication system, all healthcare teams have access to secure messages where they can collaborate on care needed, patient details, lab requests and more. This ensures that team members from EMS in the field to emergency department staff to lab technicians, surgeons and specialists are on the same page, transforming team communication and enhancing decision making support.

Video livestream:

Live video consults between EMS and hospital teams, as well as between the ED and other hospital departments, empowers healthcare teams to work together to ensure patients get the right care at the touch of a button.

D-Scribe X Intelligence Hub for all data and reporting:

As the backbone of the GD Solution Suite’s data, all communications data shared in CAREpoint and e-Bridge is securely stored and available to teams at any time with web-based access to the Intelligence Hub. Custom reports ensure that each manager, coordinator, director, and stakeholder can generate the data, KPIs, and ROI needed to improve processes and seamlessly review cases.

Explore GD’s case studies to learn more about how our solutions have worked for healthcare teams across the country.

Our Solutions:

CAREpoint Workstation keeps all EMS communications in one place. It enhances coordination of care between communities and regions, EMS and hospitals through call management and recording (EMS radio and phone inbound calls), data sharing, unified 12-lead management and more.

e-Bridge Communication Platform enables live, HIPAA-secure communications between and among First Responder and hospital teams through sharing pictures, audio, video and live streaming. It provides audio and visual alerts and notifications with real-time ETA tracking, and allows 12-lead management from any monitor.

D-Scribe X Intelligence Hub empowers hospitals and EMS with remote and centralized access to all pre-hospital and hospital communication, data and reports.

About General Devices (GD) 

GD is a Healthtech company specializing in communication solutions that help EMS and hospitals deliver simply seamless patient care. Powered by responsive innovation, GD’s user-friendly solutions facilitate rapid, secure, voice, telehealth and data sharing communications across care teams to help save time, money and lives. Backed by a 40+ year history and thousands of implementations, GD is an experienced industry leader. Visit https://general-devices.com/ to learn more.